Terms & Conditions

Thank you for entrusting Daisy Tree with your purchase. We are a small family firm with integrity at its very heart. We like to offer what we call the "Daisy Tree Difference" and love to go the extra mile for our customers. We hope you will be really happy with everything you buy from Daisy Tree and rest assured you can contact a real person in a real shop during opening hours. 


Tel - 01464 851687

 If for any reason you are unsatisfied with any purchases then please do contact us. We are always fair and offer exceptional customer service at all times.

 

 


Orders

You can place an order for products from Daisy Tree Baby Boutique by completing details using our secure payment platform.  We accept payments from Paypal, you do not need a Paypal account, nor do you need to set one up as we also accept credit and debit cards and also Klarna Buy Now Pay Later. All prices are in £UK pounds sterling, and include V.A.T where applicable providing the delivery location is within the UK. We do not currently post outside of the UK.


Acceptance of Order
We accept payment via credit or debit card ,Paypal or Klarna and Gift Vouchers can also be used using the code on the Gift Voucher itself onto the checkout page. In the unlikely event that the item you have ordered is now not available we will contact you within the same working day via email to let you know. If you place an order on a Sunday we will contact you the next working day. You will then have the option to choose something else or have your payment returned. It happens occasionally. We are a small family run firm and mistakes can occasionally happen.


Delivery

We use the good old Royal Mail for our orders. Larger items will be delivered via Parcelforce or DPD. We  only deliver to UK addresses, orders outside UK are not currently accepted. We will ensure that your order is sent out in a timely fashion. If there is any delay you will receive an email regarding your order at which point you will have the option to withdraw.

Secure Payment

Our website is hosted on a secure server and we take all reasonable precautions to ensure your information is kept secure. We do not share your information with any third party. All payments are processed using anti-fraud software through a safe gateway. The only details we keep are the details you give us at registration.


Right to Withdraw

If you are not entirely delighted with your goods once they arrive please let us know. We are a firm with integrity at its very heart Any amounts you have been charged will be repaid to you by way of credit to your account within 30 days. You may return the products to us at your own expense. If the product is faulty we will return your postage costs to you too once we receive the products back. Goods may also be returned to our store. Any products returned must be received to us in the same condition as we delivered them to you. Our postal address is Daisy Tree baby Boutique, 44 Main Street, Alford, Aberdeenshire, AB33 8PX.

Our email address is -hello@daisytreebabyboutique.co.uk.


Complaints

If you have any complaints, comments or suggestions about our website, products or services, please contact us by email at hello@daisytreebabyboutique.co.uk. You can also write to us at- Daisy Tree Baby Boutique, 44 Main Street, Alford, Aberdeenshire, AB33 8PX


Product Descriptions

To the best of our knowledge, the product descriptions on this site are accurate and up-to-date, but due to product development, design and specification changes, there may vary from time to time. The images on our site are to assist with your selection, and you may find a slight variation in colours. All weights, measurements and age dimensions are approximate.


Privacy 

Daisy Tree Baby Boutique will not sell, transfer or give freely your personal information to any company or organisation without your consent, except to comply with laws or regulations of the government or any other regulatory body, or to protect the rights of Daisy Tree Baby Boutique. We will not send you any unsolicited advertising material.



Contact us

If you require further information please email us: 01464 851687